Day to Day

Everything you need to know about the day to day runnings of the college.

Understanding the day to day operations of the college is essential for students, faculty, and staff alike. It involves navigating through the various academic and administrative processes, as well as engaging with the diverse range of campus activities.

Clothing: essential information about the required attire for college and any specific guidelines to follow.
PPE: Learn about the necessary Personal Protective Equipment (PPE) and the protocols for its usage to ensure a safe work environment.
Transport: Find details about transportation options available for commuting to the college and any associated guidelines.
Lunch and Breaks: Understand the policies and recommended practices for taking lunch and breaks during college hours.
Reporting an absence: How to contact us in the event of an absence.
College Hours: Gain insight into the operating hours and schedule of the college, including any notable exceptions or variations.
Office Hours: Familiarise yourself with the designated office hours and locations for essential administrative assistance.
Reporting an absence: How to get in touch in case of absence.
Complaints: Access information on the procedure for lodging complaints and the relevant channels for addressing any concerns.

Clothing & PPE

We provide any Personal Protective Equipment (PPE) that you might need on your course including overalls, gloves, goggles and hard hats.

You will need a full set of waterproofs (coat and trousers) and a pair of wellies, preferably with steel toe-caps. Please tell us if you have any problems with this, as we may be able to offer you some help.

You will need to wear appropriate clothing for the activities you are undertaking. These are our guidelines regarding clothing:

Shoes must be closed toe with a flat sole.
Wear plenty of warm layers in cold weather.
No shorts – long trousers only.
Wear woolly hats in winter, sun hats in summer.
No offensive slogans on clothing.

Clothing may get dirty, so please don’t wear anything that is particularly precious or valuable.

We run a minibus service from both Plymouth and Liskeard. If you are using this service we expect the following rules to be followed:

Be at your bus stop at the arranged time.
Contact the office if you will not be catching the bus, or if you expect to be late.
Be polite and respectful to the driver and other passengers.
Keep the bus clean and tidy.
No smoking on the bus.

Transport

Lunch & Breaks

Breaks are usually at the following times, but may be adjusted by your tutor to accommodate an activity:

Morning Break 11:15 – 11:30
Lunch Break. 12:30 – 1:00
Afternoon Break 2:15 – 2:30

You will need to bring enough food and drink with you for the whole day. Tea, coffee and drinking water are available on site. Energy drinks are not permitted on site.

Reporting an absence

It is essential that all absences are reported to the college by 10am on the day of absence. You can contact us either by phone or email.

Tel: 01579384798

Email: info@transferableskillstraining.com

College hours

Monday-Friday

The college opens for students from

09:30 and closes at 16:00

Office hours

Monday-Friday

The office is open from

08:30 and closes at 16:30

Complaints procedure

If you have an issue with another student or a member of staff we have a complaints procedure that will be followed. Any complaints will be taken seriously and dealt with sensitively.

You can report a complaint to any member of staff. They will refer the matter to Mark Claridge, Head of Education, who will then follow procedure as appropriate. If your complaint is regarding Mark Claridge the matter will be referred to Nikki Markham, Director.

Our complaints policy and procedure is available to read in the office in the policies file, alternatively you can download our documents below.

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